Day 1 (June 2, 2009)

11:30 – 12:30

Lunch (Bayfront Ballroom)

13:00 – 13:30

Opening Address

13:30 – 14:00

DHL Executive Update

14:00 – 14:45

Customer Presentation

14:45 – 15:05

Coffee Break

15:05 – 15:50

Customer Presentation

15:50 – 16:35

Customer Presentation

16:35 – 17:15

Customer Presentation

17:15 – 17:30

Closing

18:00 – 22:00

Informal Dinner - Poolside

Day 2 (June 3, 2009)

07:00 – 08:00

Breakfast (Bayfront Ballroom)

08:15 – 09:45

Workshop Session 1

09:45 – 10:15

Coffee Break

10:15 – 11:45

Workshop Session 2

11:45 – 12:45

Lunch (Bayfront Ballroom)

13:00 – 14:30

Workshop Session 3

14:30 – 15:00

Coffee Break

15:00 – 16:30

Workshop Session 4

16:30 – 17:45

Open for visiting the Information Booths & Suppliers

18:30

Load Buses

19:00 – 22:00

Dinner – “Sounds of Miami”

Day 3 (June 4, 2009)

07:45 – 08:45

Breakfast (Bayfront Ballroom)

09:00 – 09:15

Opening

09:15 – 10:00

Customer Presentation

10:00 – 10:45

Customer Presentation

10:45 – 11:00

Coffee Break

11:00 – 11:45

Customer Presentation

11:45 – 12:00

Closing

12:00 – 13:00

Lunch (Bayfront Ballroom)